If your email is about complimentary services such as Accommodation, Airline, Bus and Taxi services, please complete the Form now. Otherwise, before sending an email that has questions related to train travel to and/or from Machu Picchu, make sure you have read ALL the information and instructions on the Passenger Transport page. If the time between Now and the date you want to travel is less than 2 months then time will be wasted asking questions as to whether this or that can be done. Availability can change by the minute and it's the early bird that catches the worm. It is better to put in a request first and manage the details afterwards if the services you request do not have the number of seats you require. Hence, you should also be prepared to change your itinerary depending on what train services are available.
Please include your intended itinerary including the city from which you will be departing and the mode of travel and your time of arrival in Cusco. Also, include the city to which you will be travelling, when you leave Cusco, and the intended mode of travel. This will help save time in case availability of seats or accommodation is limited and alternatives need to be secured to make adjustments to your itinerary to enable you to visit the places you want to see.